Harborough estate agency receives industry licence

Harborough estate agency receives industry licence

Sales staff at Andrew Granger & Co with Peter Buckingham on the far left.

Staff at Harborough based estate agency and chartered surveyors Andrew Granger & Co are celebrating being awarded their latest industry qualification. The licence has been awarded by the National Association of Estate Agents (NAEA), the leading professional body for estate agents which monitors the service that agencies provide across theUK.

Membership of the scheme, which is by application, ensures that agencies and their staff are fully qualified and operate to the highest professional standards. The licence provides evidence for potential customers that personnel at the agency are fully trained and up to date. It also guarantees that Andrew Granger & Co has safeguards in place such as professional indemnity insurance designed to protect the consumer.

“We would always advise a vendor to use an agency with an NAEA licence – even if it was one of our competitors,” comments Peter Buckingham, a partner at Andrew Granger & Co. “The licence offers peace of mind for both vendor and buyer that they are using a reputable agency with fully qualified staff. Whilst we have always ensured that we operate according to professional policy, to be awarded the licence is an additional feather in our cap and further validates the high quality of services that we provide.”

Agencies with an NAEA licence have to undertake continuous professional development and must follow the NAEA code of practice which stipulates that the agent must act in their client’s best interests at all times. Agencies have to be appropriately qualified and experienced to be granted the licence.

“The NAEA licence is one more way that we at Andrew Granger & Co are able to demonstrate our commitment to the highest quality customer service,” adds Peter.

In addition to the NAEA licence, all Andrew Granger & Co’s surveyors are registered with the Royal Institution of Chartered Surveyors to ensure that all staff operate in accordance with their governing body’s best practice.

Andrew Granger & Co employs 40 staff at its three offices in Leicestershire including Loughborough, Market Harborough and the city centre. It also has an office in London.

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